Privacy notice

We use the information you provide to respond to your inquiry and support your planning. This page explains the basics in plain language.

Key points

Used for request responses and related updates.
Shared only as needed to confirm plans.
You can request changes or opt out where applicable.

What we collect

When you submit a request, you may share contact details and trip preferences (for example, date preferences, group size, and any accessibility notes).

We use this information to understand what you’re planning and to respond with availability and next steps.

How we use information

To respond to your tour request and answer questions.
To provide confirmation details and practical guidance.
To send email updates only when you’ve agreed to receive them.

Sharing & safeguards

We share your information only when needed to confirm arrangements and provide the experience you requested. We aim to keep your information secure and limit access to people who need it to help you.

Your choices

If you want to update your request details or change your communication preferences, contact our support desk and include your request information.

Go to support